Terms of Service

These Terms of Service ("Terms") govern your use of the HexaHive® website at hexahivecosmetic.com and any purchases made through our authorized sales channels, including Shopee and TikTok Shop. By accessing our website or purchasing our products, you agree to be bound by these Terms.

Please read these Terms carefully before using our services. If you do not agree with any part of these Terms, please do not use our website or purchase our products.

1. About HexaHive®

HexaHive® is a skincare brand distributed by HEXAHIVE®, based in Imus, Cavite, Philippines. We offer Honey Pimple Patches — hexagonal hydrocolloid patches infused with Royal Jelly — for sale to customers within the Philippines.

2. Use of Website

You agree to use our website only for lawful purposes. You must not:

• Use the site in any way that violates applicable local, national, or international laws or regulations

• Reproduce, duplicate, or resell any part of our website without express written permission

• Attempt to gain unauthorized access to any part of our website or its related systems

• Post or transmit any harmful, offensive, or misleading content

3. Products & Descriptions

We make every effort to display our products as accurately as possible. However, actual colors, textures, and appearances may vary slightly due to screen settings and display differences. All product descriptions and specifications are subject to change without notice.

Our products are for external use only and are intended for adults. Please read all product instructions and cautions before use.

4. Orders & Pricing

All prices are listed in Philippine Peso (PHP). We reserve the right to modify pricing at any time without prior notice. Orders placed through Shopee and TikTok Shop are subject to those platforms' respective order and payment terms.

We reserve the right to refuse or cancel any order at our sole discretion, including in cases of pricing errors, product unavailability, or suspected fraudulent activity.

5. Intellectual Property

All content on this website — including but not limited to the HexaHive® name, logo, queen bee mascot, product images, copy, and design — is the property of HEXAHIVE® and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or use any of our content without prior written consent.

6. Disclaimer of Warranties

Our products and website are provided "as is" without warranties of any kind, either express or implied. We do not warrant that our website will be error-free, uninterrupted, or free of viruses or other harmful components.

While our Honey Pimple Patches are formulated to help absorb impurities and support skin appearance, individual results may vary. Our products are not intended to diagnose, treat, cure, or prevent any medical condition.

7. Limitation of Liability

To the fullest extent permitted by applicable law, HexaHive® and HEXAHIVE® shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or website, including but not limited to skin reactions, delivery delays, or loss of data.

8. Third-Party Platforms

Purchases made through Shopee and TikTok Shop are subject to those platforms' own terms of service, return policies, and buyer protection programs. We encourage you to review their terms before transacting.

9. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of our website or services after any changes constitutes your acceptance of the revised Terms.

10. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any disputes arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the appropriate courts of Imus, Cavite, Philippines.

11. Contact Us